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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« terri351 » wrote: I did recieve an email that said that I am not eligible for any promos because of having a nother account. This is the 1st time I've ever even downloaded the casino, who knows?!
they mean you have multiple accounts at some rival casino...
Email a manager and ask them to review your account.. maybe they can do something
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| (No subject) |
Age: 58
Joined: 19 Apr 2006
Posts: 148
Likes: 0
11825.00 NLN Dollars
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Dear Per Hansen,
Regarding the promotions for your account.
We're sorry but people from Denmark amongst some other countries may not receive this and other promotions unless notified.
This is also reflected on our current promotional terms and conditions.
Thank you for understanding.
If you have any further questions, please don't hesitate to contact us again.
Simon Says Customer Service
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| Locked Out ... And Can't Get In Simon Says |
Joined: 16 Aug 2006
Posts: 14
Likes: 0
65.00 NLN Dollars
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I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
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| Re: Locked Out ... And Can't Get In Simon Says |
Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« jackpotjanet » wrote: I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
Hello! Security is checking.. the thing is that once you get blocked one
time it will happen at any new rival.. you just need to ask
support to have a manager review your account and they
will unlock it as long as you do not have multiple accounts
at one casino.. let me know what support says..
it should not take them more than a day or 2 for the review 
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
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« Wispo » wrote: Dear Per Hansen,
Regarding the promotions for your account.
We're sorry but people from Denmark amongst some other countries may not receive this and other promotions unless notified.
This is also reflected on our current promotional terms and conditions.
Thank you for understanding.
If you have any further questions, please don't hesitate to contact us again.
Simon Says Customer Service
they must be crazy!! Players from Denmark love to gamble...
I will tell them they should rethink their policy  
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Age: 59
Joined: 23 Jul 2007
Posts: 1015
Likes: 60
106251.00 NLN Dollars
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I just put money into my account around 3 days ago and today i tryed to log into the casino and it tell me i been locked out so i went to live chat and ask why is my casino locked and she told me it was because of multiple accts and i have only 1 with them but then see said it was because someone in the house has a account at superior casino and that someone is my boyfriend not me now i woulder if he is going to have prombles getting his $300 because of all this and from what i understand it was a new casino we did not no they were affiliated
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« crazyashell12010 » wrote: I just put money into my account around 3 days ago and today i tryed to log into the casino and it tell me i been locked out so i went to live chat and ask why is my casino locked and she told me it was because of multiple accts and i have only 1 with them but then see said it was because someone in the house has a account at superior casino and that someone is my boyfriend not me now i woulder if he is going to have prombles getting his $300 because of all this and from what i understand it was a new casino we did not no they were affiliated
If you make more than one account at any RIVAL
then you get blocked AT ALL OF THEM. NEVER MAKE MORE
than one account at any casino or you will be considered a bonus abuser.
You could email a manager and explain, maybe that will help.
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| Re: Locked Out ... And Can't Get In Simon Says |
Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« TDTAT » wrote: « jackpotjanet » wrote: I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
Hello! Security is checking.. the thing is that once you get blocked one
time it will happen at any new rival.. you just need to ask
support to have a manager review your account and they
will unlock it as long as you do not have multiple accounts
at one casino.. let me know what support says..
it should not take them more than a day or 2 for the review
I went ahead and emailed also to see if that would help
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| Re: new $20 no deposit bonus for ALL USA! SimonSays by Rival |
Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« TDTAT » wrote: new $20 free no deposit bonus for all usa players!!
new rival casino SimonSays Casino
.... Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.
.... Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.
check the terms when you claim!! $400 maximum cashout- good luck!!!
I must say.. I do like this new Rival Casino
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Age: 53
Joined: 27 Feb 2007
Posts: 1569
Likes: 12
Location: IL
37320.00 NLN Dollars
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has anyone won from their $20? i was able to play for a while on mine, but now cashout! 
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« ladyrox » wrote: has anyone won from their $20? i was able to play for a while on mine, but now cashout!
someone must have won.. Simon Says told me that
they are negative $2000 from noluck members~~~!!
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| Re: Locked Out ... And Can't Get In Simon Says |
Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« TDTAT » wrote: « jackpotjanet » wrote: I am locked out of my new Simon Says account "janetsampier" and was told Security would have to check it out. As a matter of fact, my account is locked every time I try to sign up at a Rival casino. Pantasia is the only one where I can play. Will appreciate anything you can do!!!
Hello! Security is checking.. the thing is that once you get blocked one
time it will happen at any new rival.. you just need to ask
support to have a manager review your account and they
will unlock it as long as you do not have multiple accounts
at one casino.. let me know what support says..
it should not take them more than a day or 2 for the review
sorry, this account can not be unlocked
you can not make multiple accounts at any rival or you
get blocked
Hi Tawnia,
Unfortunately I will not be able to open this account. I am limited to what I
can see, but there are several other players linked to this account.
Best Regards,
Kendra
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| Re: new $20 no deposit bonus for ALL USA! SimonSays by Rival |
Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
Tournament Dollars
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« TDTAT » wrote: new $20 free no deposit bonus for all usa players!!
new rival casino SimonSays Casino
.... Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.
.... Expired Link. Check out our Casino Bonus Forum for a list of current bonuses.
check the terms when you claim!! $200 minumum and $400 maximum cashout- good luck!!!
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| (No subject) |
Age: 53
Joined: 27 Feb 2007
Posts: 1569
Likes: 12
Location: IL
37320.00 NLN Dollars
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GLAD TO HEAR SOMEONE HAS ONE!!!
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Joined: 11 Mar 2006
Posts: 101578
Likes: 46906
Location: Gambleville
3099621.10 NLN Dollars
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« ladyrox » wrote: GLAD TO HEAR SOMEONE HAS ONE!!!
Our very own vodookitty cashed out $2000 about 2 days ago!!!
WOOHOOOO!!
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